Owner area · Your rental, online. Your home, as if you were there.
An online area in your name, on computer and phone. The calendar updates itself, each month’s statement comes with our invoice and its receipts, every expense of €150 or more waits for your approval, except emergencies, and a direct thread connects you to us. It is included in our 20% fee, VAT included.
Updated
- 01The calendar, always up to date
- 02The monthly statement and our invoice
- 03Property upkeep, with photos
- 04A direct line to us
Your owner area, on computer and phone. Included in our 20%.
Take a tour of the owner area.
The dashboard, the calendar, statements, statistics, property upkeep, messages and your dates, as you will see them.
The owner area in 51 seconds, without sound. The property and the figures are fictitious; in your area, they are yours — in English if you prefer.
The video as text
A silent video in ten scenes. The property, Villa Mimosa, and the figures are fictitious.
- Opening. Over a photo of the bay, the CA Conciergerie logo, then “Your owner area” and “Your property in full transparency, wherever you are.”
- Dashboard: “Your property at a glance”. “Next arrival, nights this month, latest statement, quotes to approve: the essentials as soon as you open it.” The home page of the owner area scrolls by: the photo of the property, a quote to approve, the latest message, the next arrival, the month’s nights and the latest statement.
- Calendar: “A calendar that fills itself”. “Every Airbnb and Booking.com booking appears automatically, next to your own dates.” The current month, day by day, with the platform of each stay and the owner’s own dates, then the month’s summary.
- Monthly statements: “Clear accounts, every month”. “What the platforms paid you, our invoice line by line and what is left for you, receipts included.” The September statement: the amount paid out by the platforms, the amount of our invoice, then “Left for you”, outlined in gold; further down, the completed stays.
- Statistics: “Your year, month by month”. “Nights let, occupancy rate and income in charts, with a yearly summary to print.” Charts of the nights booked and of what is left for you, month by month.
- Property upkeep: “Nothing goes ahead without you”. “From €150 incl. VAT, you accept or decline our quotes in one click. Issues, interventions, cleaning: with photos.” A quote awaiting approval (a new motor for a roller shutter), the “Accept the quote” and “Decline” buttons outlined in gold, then an issue being followed up, with its photo.
- Messages: “A direct line to us”. “A question, a photo, a quote: everything is in one place, and nothing gets lost.” On a phone, a conversation: the guests have no hot water; we send the heating engineer’s photo of the boiler and his quote, the owner approves it, then it is fixed.
- My dates: “Coming to stay? Let us know”. “One request is enough: we block the platforms and you receive the confirmation by e-mail.” The form (arrival, departure, reason, cleaning after you leave) and the list of requests, confirmed or pending.
- Computer and phone: “Anywhere, securely”. “On your computer or from the icon on your phone, in English or in French.” Three ticks: two-factor authentication, data hosted in France, no data about your guests. On screen, the login page on a computer and the owner area’s home page on a phone.
- End. “An owner area for every owner we look after.” ca-conciergerie.fr, +33 6 51 21 52 54, from Nice to Cannes.
Screen by screen, what you find when you log in.
The property, Villa Mimosa, its owner and the figures are fictitious; in your area, they are yours.
The essentials, as soon as you open it.
The dashboard starts with whatever needs a reply from you: a quote, a new message. Then come the state of the property, the next arrival, the month’s nights and the latest statement.
- 1A quote to approve comes first, with its buttons.
- 2The property live: occupied, free, next arrival.
- 3The month’s nights and what the latest statement leaves you.
The calendar fills itself.
Airbnb and Booking.com bookings arrive on their own, with nothing for you to do. Coming to stay? One request in “My dates”: we block your dates on the platforms, then an e-mail confirms it.
- 1Each stay, with its platform.
- 2Your own dates, set apart.
- 3A pending request stays visible until it is confirmed.
Each month, a statement and our invoice.
For each completed stay: what the platform paid you, cleaning, and the base of our commission. Then our invoice, line by line: the commission, the cleaning fee invoiced back at the same amount, and every expense with its receipt. Your income comes straight from the platforms: we never collect it.
- 1What the platforms paid you.
- 2What remains for you, once our invoice is paid.
- 3The calculation base, stay by stay: payout minus cleaning and tourist tax.
- 4Our commission, with its calculation spelled out.
Your year, in figures.
Nights let, occupancy rate and what remains for you, month by month, with each platform’s share. The yearly summary brings together income, costs, nights and occupancy, and the December statement sends it complete.
- 1The occupancy rate, over the nights open for letting.
- 2What remains for you since January, from your statements.
- 3Nights already booked for the coming months.
Nothing is committed without you.
From €150 including VAT, a quote waits for your approval before any expense; only an emergency is handled without waiting, and you are told straight away. Issues, interventions, inspections and cleaning reports appear with their photos, and the property’s documents are flagged thirty days before they expire.
- 1The rule, in writing: your approval from €150 including VAT.
- 2Accept or decline, with a note if needed.
- 3Every issue, with photos, until it is resolved.
A direct line to us.
A question, a photo, a document: you write to us, we reply the same day, between 9 am and 7 pm (Paris time). Photos and quotes stay filed in the conversation. During a stay, an emergency is handled by phone, at any hour.
- 1You write whenever you like, wherever you are.
- 2We reply, with photos and quotes.
From the invitation to the first statement.
The invitation
When you sign, you receive an e-mail with a link to choose your password, valid for seven days. Your login is your e-mail address.
The first login
Your property is waiting, with its photo and calendar. If you wish, add two-factor authentication, by app or by a code sent by e-mail.
Day by day
Bookings add themselves. A message, a quote, an issue: an e-mail lets you know, and your phone too if you turn on notifications.
Every month
The statement for stays completed in the month, with our invoice, payable by bank transfer. With the December statement, the full yearly summary.
What you don’t see, and what matters.
- Guests
- They stay anonymous
- You see the dates, nights and platform of each stay, never the guests’ names or contact details: the owner area does not store them.
- Hosting
- In France
- The owner area and its data are hosted by OVH, in France.
- Login
- Protected
- Password, two-factor authentication if you wish, and an alert e-mail if your password or two-factor authentication changes.
- Language
- French or English
- You choose it in “My account”: the owner area and its e-mails follow.
- Phone
- Like an app
- Nothing to install: add the owner area to your home screen, then turn on notifications if you wish.
- Price
- Included in our 20%
- No subscription, no add-on: the owner area is part of our management, like the listings or the on-call line.
Questions about the owner area.
Does the owner area cost extra?
No. It is included in our fee of 20% of rental income, VAT included, with no subscription or add-on.
Do I need to install an app?
No. The owner area opens in your browser, on computer and phone. On a phone, you can add it to your home screen and turn on notifications; on an iPhone, this needs iOS 16.4 or later.
Can I see who rents my property?
You see the dates, number of nights and platform of each stay. Guests’ names and contact details do not appear: the owner area does not store them.
How do I block dates for myself?
In “My dates”, enter your arrival and departure: we block those dates on Airbnb and Booking, then you receive a confirmation by e-mail. You can ask for cleaning after you leave.
When does the statement arrive?
Every month, for stays completed in the month. An e-mail lets you know as soon as it is published, with the summary and our invoice.
What if I live abroad?
Everything happens online, and the owner area is available in English. Messages, quotes, statements and documents follow you wherever you are. Your rental income is paid by the platforms straight into your own account; our monthly invoice is paid by bank transfer, with our IBAN and BIC shown on each statement. Statements read in English; the invoice itself, a PDF from our invoicing software, is issued in French. A home you live in less than eight months a year is usually a second home, and the income is declared in France: the essentials, with the official links, are in our 2026 guide. We do not give tax advice.
What if it were your property?
The owner area opens when you sign, for every property we manage. It all starts with the study: a visit, a range of income by season, and nothing to sign.